It’s a scene familiar to anyone who travels domestically: a departure lounge filled with angry travellers as their flight faces yet another delay.
In a taste of what is to come during the busy Christmas travel period, airports this week descended into chaos as Qantas was repeatedly forced to tell passengers – still paying high airfares – that engineering faults and weather-related issues were increasing delays and cancellations.
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Ayesha de Kretser is a senior reporter with The Australian Financial Review covering the aviation and tourism sectors. She has previously reported on banking, mining and commodity markets. Connect with Ayesha on Twitter. Email Ayesha at ayesha.dekretser@afr.com.au
