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Chemist Warehouse goes to war with card fees – using QR codes

James Eyers
James EyersSenior Reporter

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Chemist Warehouse, the pharmacy and retailing giant headed for a merger with ASX-listed Sigma Healthcare, is attempting to circumvent big credit card fees by introducing a new way to pay – using QR codes.

The company, the largest chain of chemists in the country, spends more than $15 million in payment fees – which it has not passed on to consumers – every year. “Because we are a discounter, and work on low margins, these transaction costs represent a big part of our potential profit,” Jack Gance, the company’s chairman, told The Australian Financial Review.

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James Eyers writes on banking, payments and fintech. He is a former legal and investment banking editor at the AFR, has degrees in commerce and law from UNSW, and is co-author of Buy now, pay later: The extraordinary story of Afterpay Connect with James on Twitter. Email James at jeyers@afr.com.au

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